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UCANLY for Business

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Ucanly Marketing CRM

Email your students actually receive.

Sending mail is the easy half. The half that decides whether it worked is authentication, list hygiene and structure, and this does that work as part of the product rather than leaving it to you.

Deliverability, checked rather than assumed

This is the part we would lead with even if it were not the part we are best at, because it is the part that is usually broken.

The app reads your actual DNS and tells you what is wrong with it: SPF, DKIM and DMARC, with the record it found shown next to the record it expected. Then it scores the draft against the structural signals that push a message into Promotions, which is a different question from spam and is answered mostly by how the message is built rather than what it says. A preflight check verifies that your unsubscribe links resolve somewhere real before a campaign goes out, because a header pointing at the wrong host looks perfect and fails silently.

  • Rates against the real limitsBounce and complaint rates by day, drawn against the limits email providers hold senders to.
  • Health per sending identitySo one bad address does not hide behind the others.
  • Spam signals before launchThe draft is checked for the patterns that get mail filtered, and every link in it is tested.

Contacts, lists and segments

Contacts come in by CSV with your own columns mapped on the way, and each one carries a stage, tags, lists, a lead score and an activity timeline.

Segments are saved rules rather than saved lists. Combine stage, tag, list, source, email domain, date added, custom fields, lead score and whether someone clicked a tracked link recently. Each group matches all or any of its rules, and the count is worked out again at the moment a campaign launches.

  • Fields you defineAdd your own (course, intake, college, whatever you sort people by) and use them in a segment rule, a template or a report.
  • Segments you can see before you sendBuild from rules, preview exactly who matches, then save it to reuse. No sending to a definition you have not looked at.
  • A stage for each contactLead, contacted, interested, applied, enrolled, or your own names for them, with the history of how each person moved.
  • Suppression that actually holdsChecked when a campaign is queued and again for every message, and an import cannot override it.

Campaigns, and what happened to them

Write it, test it against a real inbox, send it, then find out what it did.

Six steps: compose, recipients, senders, review, sending, report. The editor has a live preview, merge fields, reusable approved blocks and a test send. Reports carry what was sent and failed, clicks by link and who clicked, bounces, complaints and unsubscribes, and can resend to anyone who did not click or was not reached.

A campaign can carry a second subject line. A sample goes out first and the rest is held back until somebody picks the winner. Held means held: the remainder costs no worker time and takes no share of your send rate while it waits.

  • Spread across your sendersOne campaign can go out from several verified identities, shared between them.
  • Approval above a size you setLarge sends wait for someone allowed to approve them, and show on the calendar meanwhile.
  • Compare campaignsTwo to four side by side, so you can tell which subject or send time actually did better.

Writing help, with guard rails

Writing Studio drafts academic and business emails from a short brief, with AI assistance you switch on and a monthly usage limit you set.

What comes back is checked before you see it: against your terminology list, against the links you allow, and for claims that were not in your brief. With the assistant switched off, the rest of the product works exactly the same.

  • Write, then refineImprove, simplify, shorten, expand, make more formal, or generate alternatives.
  • Check before sendingProofread, check tone, and get subject line suggestions.
  • Your approved wordingA terminology list of approved words, words to avoid and words to use carefully.

Automations, and a queue you can watch

An automation is a trigger and a list of steps. Each step is a template and a delay, and each one sends as an ordinary campaign you can open and read.

People leave a sequence when they unsubscribe, and you can also have them leave when they click or reach a stage, so nobody is still being chased after they have applied.

  • Triggers that are easy to reason aboutAdded to a list, tagged, moved into a stage, sent a campaign, clicked, did not click, or added by hand.
  • Switching one on does not mail everybodyActivation records a moment, and the sweep only considers what happened after it. Turning on a welcome sequence cannot blast your entire back catalogue.
  • Sending survives a closed laptopA queue and a worker handle throttling and retries, so a large campaign does not depend on a browser tab.
  • Live operationsEvery campaign sending right now, how fast, and anything stuck, with an activity log behind it.

Where the mail goes out

Mail is sent from your own domain and your own sending account, so the reputation you build belongs to you. Click tracking, when you turn it on, runs through a built-in link shortener on your own domain, so the links in your mail are yours rather than a third party’s. There is no open-tracking pixel.

  • Your sending reputation. Your sending account, your limits, your domain. Nobody else’s campaign affects your delivery.
  • One-click unsubscribe. Required of bulk senders by Gmail and Yahoo since February 2024.
  • Rate limiting and throttling. Configurable per second and per batch, so you stay inside your sending limits.
  • Bounces and complaints feed back. Hard bounces and spam reports land on the suppression list automatically.

Who this is for

Anyone paying per contact

Per-seat and per-contact pricing punishes you for having a big list, which is the opposite of what you want. This is your own installation, so a bigger list does not mean a bigger bill from us.

Anyone whose mail is not landing

If replies and clicks fell off a cliff and nobody can tell you why, the DNS checks and the spam-signal scoring are the reason to look at this.

Anyone who has to prove consent

Suppression, unsubscribe records and per-contact activity are kept in your own installation, so an audit is a report rather than a support ticket.

Who it is not for. If you send a newsletter to a few hundred people once a quarter, a hosted tool is simpler and we will say so. This earns its keep when the list is large enough that per-contact pricing hurts, or when deliverability has become somebody’s actual problem.

Real screens

Screenshots of the Marketing CRM running on its own demo data. Every contact and figure in them was invented by the demo seed, and the demo cannot send to a real address.

  • Campaign wizard on the Compose step with editor, inbox check score and live preview

    Six steps from a blank page to a report. Compose has a live preview and an inbox check.

  • Segments list with rules and the number of contacts each matches now

    Segments are saved rules, counted again at the moment you send.

  • Campaign report with sent, failed, skipped, clicked, unsubscribed and bounce counts

    A campaign report: what was sent, what failed, who clicked, who left.

  • Campaign report showing clicks by link and the list of who clicked

    Clicks by link and who clicked, from links tracked on your own domain.

  • An automation triggered by a stage change, with timed template steps

    An automation: a trigger, then templates on a delay. It only enrols people from the moment it is switched on.

  • Contacts table with stages, tags, filters and bulk actions

    Contacts with stages, tags and custom fields, imported from CSV.

  • Campaign list with drafts kept separate from sent campaigns

    Every campaign, with drafts kept apart from what has gone out.

  • Calendar of scheduled and sent campaigns and automation steps

    What is scheduled, waiting for approval, or already sent, by day.

  • Live operations view of campaigns currently sending

    Live operations: what is sending right now, and how fast.

  • Suppression list of addresses that will never be mailed again

    The suppression list. Checked when a campaign is queued and again for every message.

Questions people actually ask

Next step

Click through a working one.

The demo is loaded with invented contacts, campaigns and reports, and nothing on it can reach a real address.