IBM Silver Business Partner
Ucanly Global IT Services

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Industries

We know your industry.

Rules, data laws and old systems are different in every sector. Our teams have worked in yours, so the plan we give you is one that actually holds up.

How we think about sectors

The rules change. The way we work does not.

Every sector below has its own regulators, its own old systems and its own idea of what an emergency looks like. What stays the same is how we start, how we report and who is accountable.

We will not pretend to know your business better than you do. What we bring is the pattern: which problems in your sector are genuinely hard, which ones only look hard, and which ones other people have already solved so you do not have to pay to solve them again.

  • We learn your rules before we designThe regulations shape the architecture, so we read them first rather than retrofitting compliance at the end.
  • We start small and visibleOne real workflow, finished properly, beats a platform nobody has used yet. It also tells you quickly whether we are any good.
  • We write things down as we goEvidence for auditors comes out of the work itself. Reconstructing it afterwards is where projects lose weeks.
  • We leave you able to run itYour team operates the thing before we step back, so the handover is real rather than a document.

Banking & Financial Services

Systems that cannot go down, regulators who want proof, and costs everyone is watching.

What makes it hard

Decades of banking and payment systems piled on top of each other, under rules that treat every change as a risk. Upgrades stall for two reasons. Getting it wrong costs far more than getting it right saves, and nobody can tell you what depends on what.

What good looks like. On a recent job we rebuilt a cloud setup that had simply been copied over from old servers. The yearly cloud bill fell sharply and recovery after a failure got faster.

What we do

  • Replacing core systems piece by piece, never all at once
  • Instant payments and open banking APIs
  • Automating regulatory reports and tracking where figures came from
  • Fraud and money laundering detection built on clean data
  • Making systems resilient, and testing recovery properly
  • Moving workloads to cloud where the rules allow it
  • Round the clock support for the systems that cannot stop

Rules you have to meet

RBI guidanceBusiness continuity and recovery testing you can evidence
DPDP ActConsent, retention and deletion for customer data in India
PCI DSSHow card data is stored, moved and access controlled
ISO 27001The security management system auditors expect to see

Where a first project usually starts

Most banking work starts with a dependency map, because that is usually what is missing. We spend three to four weeks tracing what actually calls what, then rank the changes by risk rather than by how easy they look. You get a written plan you can take to your risk committee before any code is touched.

Questions we get asked

Healthcare & Life Sciences

Patient data has the strictest rules of any sector, and getting systems to talk to each other is still mostly unsolved.

What makes it hard

Clinical, admin and research systems that were never built to talk to each other, holding the most sensitive data there is. Every decision about connecting them is three decisions at once: a technical one, a patient safety one and a privacy one.

What good looks like. Here we measure two things. How long it takes to connect a new clinical system, and how much data staff no longer have to retype when a patient moves between teams.

What we do

  • Getting clinical systems to share data using HL7 and FHIR
  • Managing consent and building privacy in from the start
  • AI that helps clinicians decide, with a full audit trail
  • Research data platforms that strip out identifying details
  • Joining up appointment, billing and records systems
  • Secure access for staff who move between sites and devices
  • Keeping services running during upgrades, with no downtime

Rules you have to meet

HL7 and FHIRThe formats clinical systems use to exchange records
HIPAAHandling patient data for anything touching the US
DPDP ActConsent and data rights for patients in India
ISO 27001Security controls your governance board can point at

Where a first project usually starts

We normally begin with one real handover between two teams, end to end, rather than a platform wide programme. It is small enough to finish in a few weeks and it surfaces every consent, safety and mapping question you will hit later. What we learn there sets the shape of everything after it.

Questions we get asked

Retail & E-commerce

Demand comes in spikes, margins are thin, and the site has to survive a rush you only get one shot at.

What makes it hard

A big sale can bring in a large slice of the year’s revenue in a few hours. Meanwhile stock, pricing and delivery data sit in separate systems that disagree with each other, and every disagreement turns into a complaint.

What good looks like. We took over a retail platform, fixed the monitoring and the on call rota, and held it above its uptime target for two years, including through peak trading.

What we do

  • Building and improving online stores
  • One source of truth for stock, prices and orders
  • Personalisation and forecasting demand
  • Getting ready for peak days by testing what breaks first
  • Joining up shops, warehouses and online
  • Payment and checkout work, including card data handling
  • Support cover that scales up for your busiest weeks

Rules you have to meet

PCI DSSRequired the moment you touch card details
DPDP ActConsent for marketing and customer profiles in India
GDPRNeeded as soon as you sell into Europe
WCAG 2.2Accessibility, which is also a large slice of lost sales

Where a first project usually starts

For retail we usually start with a peak readiness review, because it has a deadline attached and the findings pay for themselves. We model your busiest hour, push the system until something gives, and hand you a ranked list of what to fix and what it will cost if you do not.

Questions we get asked

Manufacturing & Supply Chain

Factory machines and office IT are being joined together, whether or not anyone planned for the security side of it.

What makes it hard

Machines built to last twenty years now have to send data to the cloud, and the supply chain wants visibility those machines were never designed to give. The real difficulty is connecting them without opening a way in to the factory floor.

What good looks like. What counts here is unplanned downtime avoided and how accurate the forecasts are. Not how many sensors got connected.

What we do

  • Getting data from the factory floor up to the cloud
  • Predicting failures before they happen, without crying wolf
  • Joining factory and office networks safely, kept separate
  • Seeing across your supply chain and planning demand
  • Connecting and updating ERP and production systems
  • Tracking assets and scheduling maintenance around production
  • Reporting that plant managers and head office both trust

Rules you have to meet

IEC 62443The security standard written for industrial systems
ISO 27001Security management across the wider business
ISO 9001Quality records that have to survive an audit
DPDP ActApplies as soon as staff or customer data is involved

Where a first project usually starts

We start on one line or one site, never the whole plant. Getting real data off a handful of machines and into a report someone actually uses proves the connection is safe and the numbers are trusted. Once that holds for a few weeks, rolling it out is a known quantity.

Questions we get asked

Education & EdTech

Where we started. We build learning platforms because we ran one ourselves.

What makes it hard

Learning platforms succeed or fail on whether people stay and whether it works. But most only track who finished. Schools and EdTech companies alike struggle to link what a learner did to whether they actually got better, or got hired.

What good looks like. Our own platform is where the Learning and Enablement service came from. AI mentoring, career plans and job readiness scoring, now offered to companies.

What we do

  • Building learning platforms that handle real numbers of users
  • AI guided learning paths and tests that adapt
  • Job readiness scoring and matching skills to roles
  • Connecting student records systems and reporting across them
  • Learner privacy, consent and safeguarding
  • Handling enrolment surges at the start of every term
  • Reporting that shows whether teaching actually worked

Rules you have to meet

DPDP ActConsent rules, stricter again where learners are minors
GDPRNeeded for any learner based in Europe
WCAG 2.2Accessibility, which for education is usually mandatory
ISO 27001Security controls institutions ask for in tenders

Where a first project usually starts

We usually begin by instrumenting what you already have. Most platforms record who finished and little else, so before building anything new we make the existing one tell you where learners stall and why. That evidence tends to change what people thought they needed to build.

Questions we get asked

Public Sector

Public services built under procurement rules, accessibility duties and constant public attention.

What makes it hard

Old systems that cannot simply be switched off, accessibility and language duties that are not optional, and a buying process that rewards paperwork over working software. Projects have to show something useful in public before they are finished.

What good looks like. Here it comes down to how many people use the service, how many finish what they started, and what each one costs. Numbers that can be published.

What we do

  • Designing and building services the public actually uses
  • Updating old systems without the service ever going down
  • Cloud setups that keep data inside the country
  • Meeting accessibility rules, in more than one language
  • Getting different departments’ systems to share data
  • Publishing service performance openly
  • Handing over cleanly so your own team can run it

Rules you have to meet

WCAG 2.2Accessibility, a legal duty rather than a nice to have
DPDP ActCitizen data rights, consent and retention
ISO 27001Security management expected in most tenders
Data residencyKeeping citizen records inside the country

Where a first project usually starts

We start with the smallest complete service we can put in front of real users, not with a platform. Something the public can finish end to end, however narrow. It proves the approach in public, gives you something to show, and makes the next round of funding a much easier conversation.

Questions we get asked

Getting started

How we start, whatever your sector

The same four steps every time. You will know what you are getting before you commit to the part that costs money.

01 / TALK

A conversation, not a pitch

Tell us the problem. We will tell you whether we have done it before, and whether we think we are the right people for it.

02 / LOOK

A short paid review

Two to four weeks looking at your systems, costs, risks and rules. You get a written report you can act on with anyone, not just with us.

03 / PROVE

One real thing, finished

We build the smallest complete piece of work that matters and put it live. It is the cheapest way for you to judge us properly.

04 / SCALE

Then the rest

Once the approach has proved itself, we widen it. By this point the estimates are based on your systems rather than on guesswork.

Your sector

Your industry not on the list?

The way we work carries across. Tell us about your systems and we will be honest about whether we are the right people for the job.