PRIVACY POLICY

Effective Date: October 17, 2025

1. Introduction

This Privacy Policy outlines the practices and procedures of Ucanly Infotech LLP ("Ucanly," "we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our services. Our commitment is to protect the privacy of our users and to ensure the responsible handling of their data. This policy applies to all information collected through our website (http://ucanly.com), and any related services, sales, marketing, or events. We value the trust you place in Ucanly and are dedicated to safeguarding your personal data.

2. Information We Collect

We collect information in several ways to provide and improve the Ucanly learning experience. The types of personal data we may collect include:

2.1. Information You Provide to Us:

  • Account Registration: When you create an account on Ucanly, we collect information such as your name, email address, password, and other profile details.
  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form. To aid in spam detection, Ucanly also collects the visitor’s IP address and browser user agent string.
  • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Ucanly website can download and extract any location data from images on the website.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message, and/or attachments you may send us.

2.2. Information We Collect Automatically:

  • Cookies and Tracking Technologies: We use cookies to operate and administer our site and to improve your experience on Ucanly. See Section 3 for more details.
  • Log Data: As with most websites, our servers automatically collect information when you access or use our services, recording it in log files. This data may include IP address, browser type, operating system, and other usage information.

3. Cookies Policy

Ucanly utilizes cookies to enhance user experience and analyze site traffic.

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in to your Ucanly account, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. Use of Your Information

Ucanly uses the collected data for various purposes, including:

  • To provide, operate, and maintain our educational services.
  • To improve, personalize, and expand the Ucanly platform.
  • To process your transactions and manage your course enrollments.
  • To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to Ucanly, and for marketing purposes.
  • To detect and prevent fraud and spam. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

5. Data Sharing and Disclosure

Ucanly does not sell your personal data. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as payment processing and hosting services.
  • Password Resets: If you request a password reset, your IP address will be included in the reset email for security purposes.
  • Legal Compliance: We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.
  • Automated Spam Detection: Visitor comments may be checked through an automated spam detection service.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website. Ucanly is not responsible for the privacy practices of these other sites.

7. Data Retention

Ucanly will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Ucanly website administrators can also see and edit that information.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • You have the right to object to the processing of your data, and the right to data portability.

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the data practices of Ucanly, please contact us:

Email: support@ucanly.in